XTEL and its companies operate in many markets and countries throughout the world.

In all instances, we respect national laws and any other laws with an international reach, such as the UK Bribery Act, the US Foreign Corrupt Practices Act and the UK Modern Slavery Act, data protection regulations (including but not limited to EU GDPR, UKGDPR, CCPA, POPIA), and industry codes of conduct. We are committed to acting ethically in all aspects of our business and to maintaining the highest standards of honesty and integrity.

Our Business Code of Conduct is about creating an environment where everyone feels included, respected and able to flourish. It’s about behaving ethically, lawfully and with integrity.

Our beliefs and principles aren’t just the right thing to do – it’s about the continued long-term success of XTEL; we don’t want to lose the reputation we all work so hard to build, and we want to provide you with the right guidance to protect yourselves as employees too.

To create the culture we strive for, our policies aren’t just words on a page. We live them every single working day.

Respecting Each Other

At XTEL we have zero tolerance for bullying and harassment of any kind within our organisation, or from the people that we work with.

Providing Equal Opportunities

At XTEL we do not discriminate based on race, religion, national origin, colour, sex, sexual orientation, gender identity or expression, age, or disability.

Acting Sustainably and Ethically

At XTEL by acting ethically, respecting human rights, upholding workplace conditions, and helping protect our planet, we always try to do the right thing.

Respecting Confidentiality

At XTEL we place great importance on protecting our clients’ and our employee’s data. Ensuring all data is processed legally, ethically, and securely and our systems are protected – because we care about privacy and confidentiality.

Maintaining Financial Integrity

At XTEL we do not tolerate any kind of bribery, corruption, tax evasion or any other illegal practice. We need to look after the financials.

Being Fair and Transparent

At XTEL we understand the importance of avoiding conflicts of interest, anti-competitive behaviour, preventing fraud, complying with sanctions, acting appropriately in the giving, and receiving of gifts.

Complying With the Spirit and Letter of the Law

At XTEL we act legally and ethically in all the markets in which we operate.

Calling it Out

At XTEL we will tackle any business or personal behaviour that isn’t right without fear or favour – whenever, wherever and whoever.

Having Your Back

At XTEL we will support anyone who reports an issue with any business or personal conduct, as well as preventing any retaliation.